Terms and Conditions

Shopping with Gardenza

Welcome to Gardenza – your trusted online garden shop, committed to helping plant lovers across India create thriving, beautiful green spaces. By accessing or placing an order on our website, you agree to the following terms and conditions:

đź’° Pricing & Payment

  • All product prices are listed in Indian Rupees (INR) and are inclusive of all taxes and charges.
  • The price you see is the final price—no hidden fees, no extra charges at checkout.
  • We accept safe and secure payments via UPI, debit/credit cards, net banking, and major digital wallets.

📦 Order Confirmation

  • Prepaid Orders: Automatically confirmed and processed for dispatch within 24–48 hours.
  • Cash on Delivery (COD): We will contact you via phone or WhatsApp to verify your order.
    1. Dispatch only happens after customer confirmation.
    2. If confirmation is not received within 48 hours, the order may be cancelled.

      This confirmation process ensures smooth deliveries and prevents misuse of COD.

🚫 Order Cancellation by Gardenza

Gardenza reserves the right to cancel orders due to:

  • Stock unavailability
  • Pricing or listing errors
  • Incomplete or incorrect customer details
  • Suspected fraudulent or abusive activity

🖼️ Product Descriptions & Images

We make every effort to provide accurate images, details, and usage information for our products. However, colors, packaging, and product appearance may slightly vary due to:

  • Seasonal changes
  • Supplier updates
  • Natural variation in plant or organic products

©️ Intellectual Property

All content on this site—including images, product descriptions, designs, and logos—is the exclusive property of Gardenza. Reproduction, reuse, or distribution without written permission is strictly prohibited.

These terms are in place to ensure a smooth, transparent, and secure shopping experience for all Gardenza customers.

For any questions, feel free to contact us at help.gardenza@gmail.com or inbox@gardenza.store