FAQs

Answers to Your Most Common Questions:

Q: What products does Gardenza offer?

We offer a wide range of organic and eco-friendly gardening products, including soil conditioners, natural fertilizers, plant nutrition boosters, seeds, plant pots, grow kits, and budget-friendly green bundles — perfect for beginners and experienced gardeners alike.

Q: Are your products safe for edible plants and vegetables?

Yes! All Gardenza products are 100% safe for kitchen gardens. Our soil activators, composts, and boosters are chemical-free and organic, making them ideal for growing fruits, herbs, and vegetables at home.

Q: Do you deliver everywhere in India?

Yes, we deliver across all cities, towns, and rural regions of India, including remote areas in the Northeast.

Q: How long will it take to receive my order?

Most orders are delivered within 5–9 business days. Once your order is shipped, a tracking link will be shared with you via SMS or email.

Q: What should I do if my product is damaged or incorrect?

Please email us within 5 days of delivery at help.gardenza@gmail.com or inbox@gardenza.store with your order ID and clear photo/video evidence. We'll review and arrange a replacement or refund based on the issue.

Q: Can I cancel my order?

Yes, orders can be canceled within 12 hours of placing them, or before dispatch. After dispatch, cancellations may not be possible.

Q: Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for most orders. However, we will call or WhatsApp you for order confirmation before dispatch. Unconfirmed COD orders may be canceled automatically.

Q: Are your products beginner-friendly?

Absolutely! Our bundles and kits are curated to be easy to use, with clear instructions, making them ideal for first-time gardeners.

Q: Do you offer bulk or wholesale options?

Yes, we do! If you're looking to place a bulk order—whether for resale, gifting, community gardens, or large-scale planting—we’ve got you covered.

📦 Enjoy exclusive discounts, priority support, and custom combos tailored to your needs.

👉 Reach out to us at help.gardenza@gmail.com or inbox@gardenza.store for a personalized quote and assistance.

Q: Where are your products sourced from?

We proudly source and manufacture our gardening essentials in India, supporting local farmers, small businesses, and sustainable practices.

Q: What makes Gardenza different?

We focus on affordability, eco-consciousness, and quality. With fast & free shipping, responsive customer support, and handpicked gardening solutions, Gardenza makes plant care easy and accessible to all.

🌿 Got everything you need? Shop now and bring your garden to life.